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Administrative Assistant in Orlando, FL at Aspire Health Partners

Date Posted: 4/10/2018

Job Snapshot

Job Description


  1. Answer telephones and direct callers. Respond to inquiries regarding general program related issues. Take and relay messages and set appointments. Receive and greet visitors and clients. Receive sort and distribute incoming mail. Gather and apply postage to outgoing mail.

  2. Set up new hard copy and computerized client files and close out files when clients are no longer enrolled in program. Maintain computerized client files, making changes to client demographics as required. Set up intake packets for counselors and may verify Medicaid and Medicare or private insurance benefits. May check program attendance. May create bills for program services and maintain related records. May set up and maintain client fee cards, take payment for services, record on fee card and prepare related reports and deposits. Maintain required date and compile to create any range of periodic and special census and program related reports. May pick up and distribute lab work.

  3. Maintain program computerized and hard copy files and records. Update information required by audit and ensure that all contracts, licenses and certifications are up to date and in place. May prepare discharge summaries as required. Type correspondence from notes or independent knowledge or circumstances. Type memoranda, reports, forms, check requests and other items. Follow up on outstanding issues to conclusion.

  4. Maintain program director’s calendar as required. Make tentative appointments, verify and confirm. Set up meetings and make required space arrangements. Remind director of appointments.

  5. Inventory and stock office supplies, forms, training aids, materials and brochures and requisition replenishment as required.

  6. May monitor urine collection from clients for testing.

  7. Maintain high standards of ethical and professional conduct and adheres to agency policies and procedures.


  1. Perform or assist with any departmental operations, under direction, to maintain work flow.

  2. Attend and participate in a variety of meetings and task force groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specific level of knowledge pertaining to new developments, requirements and policies.

  3. Maintain work area in a clean and orderly condition. Ensure safe operating conditions within area of responsibility. Perform other related duties as assigned.


Computer terminal and common office equipment.

Job Requirements


Equivalent of a basic high school level education

Specific administrative, reporting, communications and computer skills training.

At least one year of related experience.

May require valid State of Florida Driver’s License and State required insurance.


Required knowledge of Agency services and specific knowledge of assigned program, general office and computer systems. Requires the ability to read and interpret writing information, communicate verbally and in writing where information includes precise data, possibly of a confidential nature.